Companion Care (Lisburn) Ltd T/A Vets4Pets

Companion Care (Lisburn) Ltd trades as Vets4Pets and is described on its website as a locally owned practice set up in 2012 by Barry and Christina Palmer. The clinic presents itself as equipped for both routine care and more complex work, with on-site imaging and a hospital ward/isolation unit, and it states it uses “no fear handling” to reduce stress during visits. In recent reviews, owners repeatedly mention prompt decision-making in urgent cases, regular updates while a dog was hospitalised, and cost-conscious discussions (including an example where a Sunday allergic-reaction visit totalled £86 for an injection and swelling treatment, compared with a separate emergency quote of £380 elsewhere).

Services

Services and capabilities mentioned on the clinic website include

• •Orthopaedic surgery (listed as a specialty), including cruciate surgery and fracture repair
• •Soft tissue surgery and airway surgery
• •Endoscopy and arthroscopy
• •Dentistry
• •Ear surgery
• •Diagnostics and monitoring: digital X-ray, ultrasound, ECG, blood pressure monitoring
• •In-house laboratory work including haematology and biochemistry
• •Blood transfusions
• •Chemotherapy & cancer treatment
• •Preventive/routine care: microchipping, nurse consultations, weight clinic, prescriptions/medication
• •Facilities: operating theatre, hospital ward, isolation unit

Species listed on the website: dogs, cats, rabbits.

Emergency/out-of-hours (as stated on the website)

• •Emergency cover is provided through Vets Now Belfast when the clinic is closed.

Pricing

• •A reviewer reports paying £86 on a Sunday visit for an antibiotic injection and treatment “for the swelling” for an allergic reaction, and says they were advised to buy Piriton for the following days.

People

• •Barry Palmer (named on the website as a founder; appears in reviews as a vet): reviewers describe compassionate care for cats and note he works around challenging behaviour (one owner mentions their French bulldog can be “temperamental around unfamiliar faces” and that Barry handled this well).
• •Christina Palmer (named on the website as a founder).
• •Becky (vet, per reviews): credited with prompt decisions/diagnosis in a life-threatening situation and with giving frequent updates while a dog was in the clinic’s care; one owner also notes she considered costs when discussing treatment.
• •Anna (role not specified in reviews): repeatedly described as calm and good at explaining options/next steps in a way that keeps owners “on the same page.”

Reviews

Google rating: 4.8 stars from 311 reviews. “”

• •Urgent care and fast action: owners describe prompt treatment and quick decisions/diagnosis, including a report of a dog’s life being saved.
• •Communication during in-clinic care: one owner highlights frequent updates while their dog was being treated, which reduced worry at home.
• •Cost transparency / avoiding unnecessary spend: multiple reviews contrast this clinic with others they felt were money-driven; one reviewer gives a specific cost example for a Sunday allergic-reaction visit (£86) and describes it as “no nonsense.”
• •Handling nervous or difficult pets: an owner notes staff remembered their dog’s temperament and worked around it.
• •Named staff repeatedly praised: Barry, Becky, and Anna are each singled out for how they treat pets and explain decisions.